Privacy Policy

Effective Date: August 1, 2025

Please Shout LLC (“Company,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Rangerly (“App,” “Service”), including SMS and email communications.

1. Information We Collect

  • Personal identifiers: name, phone number, email address
  • Emergency contact details: names and phone numbers of contacts you designate
  • Trip descriptions: short activity notes or context you provide when creating trips
  • Message history: timestamps, delivery status, and check-in outcomes
  • Device and browser metadata: IP address, user agent, and session data (if applicable)

2. How We Collect Information

  • When you create an account or submit a form
  • When you enter emergency contact details
  • When you provide trip descriptions during trip creation
  • When you interact with our messaging services
  • When you use our website or app

3. How We Use Your Information

  • To send SMS and email alerts
  • To notify your emergency contacts if a check-in is missed
  • To share your trip description with emergency contacts to provide helpful context
  • To improve service reliability and user experience
  • To comply with legal and carrier requirements

4. How We Share Your Information

We do not sell or share your personal data for marketing purposes.

  • We may share information with trusted service providers (e.g., Azure Communication Services) to deliver messages
  • Trip descriptions may be shared with your designated emergency contacts only in the event of a missed check-in
  • We may disclose information if required by law or legal process

5. Your Choices and Rights

  • You may update or delete your account information
  • You may opt out of SMS by texting STOP to [Rangerly's 10DLC Here]
  • You may opt out of emails via the unsubscribe link
  • You may request removal of emergency contact data by emailing support@rangerly.net

6. Data Security

We implement reasonable safeguards to protect your information, including encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Rangerly is not intended for use by children under 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

Please Shout LLC
31 Westview Lane
Lebanon, NH 03766
support@rangerly.net
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